Your privacy is important to us. Information collected through the web site in relation to your order is stored in our database so that we can deliver you order and communicate with you in relation to your order. For security purposes No credit card information is stored in our database with all credit card data and payments handled securely by the payment gateway.
Our company may use your purchase history to provide better service and information to you regarding products and services you may be interested in. This communication may be via SMS, email or direct mail. You can choose to opt out of marketing communication.
Personal information we collect
The Organic Collective recognises the importance of protecting the privacy of our customers, however, there is some personal information we need to collect. Personal information generally includes any information that can be used to personally identify you, such as;
We may also collect information from you that is not considered personal as it does not identify you personally, such as; shopping preferences and shopping history, marketing preferences including the type of marketing materials you wish to receive and how you would like to receive them,
information you provide via customer service in relation to products and services, responses you may provide as part of a survey, device identification information when you use a computer, mobile phone, tablet or other device to use our website.
You can switch off cookies by adjusting the settings on your web browser.
How we store your personal information
We store your personal information in our database. This system is password protected and your information is never disclosed to a third party. All reasonable steps are taken to ensure your personal information is protected from misuse, loss, unauthorised access, modification or disclosure.
How we store your credit card information
To ensure protection of your credit card details, credit card payments are processed using Eway secure, third party payment gateway service.
This service is compliant industry standard for secure credit card payments. Any changes or updates to your payment information need to be made via this gateway.
We may send you direct marketing communications and information about products and services offered by us via email or SMS.